Accessibility
3 minutes reading time.
At the Vindolanda Charitable Trust, we believe in history and archaeology for everyone. Ever since our foundation we have been working tirelessly to make our sites more accessible.
Jump to key information
Overview (quiet times, changing places facilities, wheelchair access)
Overview
The Roman Army Museum is a fully indoor attraction, located within the Hadrian’s Wall World Heritage Site in the Northumberland countryside. The Museum uses a combination of Artefacts and Audio-Visual displays to bring life in the Roman Army to life.
The Museum is fully accessible to wheelchair users and has a level approach. You should allow at least 90 minutes to go round the museum. A shop and coffee shop are available for use of visitors within the entry level.
Quieter times at the Museum are typically before 10:30am and after 3:30pm. These periods can offer a more peaceful experience for visitors who prefer a calmer environment. Please note that audio and visual elements in the Museum remain on throughout the day. For the most up-to-date information on events we recommend checking our What’s On page before your visit.
If you require a Changing Places facility, please visit at Walltown Visitor Centre. This is a 2 minute walk from the Roman Army Museum entrance.
3D Map
We are part of an Everybody Welcome programme and you can now take a 3D tour of the Museum before you visit. The Everyone Welcome project has been funded and facilitated by England’s first Destination Development Partnership – Destination North East England. A partnership between , NewcastleGateshead Initiative, Visit Northumberland and Visit County Durham, benefiting all seven local authorities. Destination North East England is funded by UK Government.
WelcoME App
We are a WelcoME destination and you can use their app to book your visit and let us know your accessibility needs ahead of time. You do not need to use this app to let us know your accessibility needs, you can also get in touch directly with us via email or by calling 016977 47485.
Accessibility Video
Visual Story
Download our Visual Story here. A Visual Story is a step-by-step guide designed to help you to plan your visit to the Roman Army Museum. This Visual Story will illustrate how to access the museum building, what to expect upon arrival and what you might experience throughout the different spaces.
Sensory Resources
There are sensory bags available for you to borrow during your visit. Please ask a member of our Admissions Team for further information. You can also download our digital museum Sensory Map prior to your visit.
The museum has received Visit England’s Quality Assurance Scheme accreditation for the last 10 years, with additional accreditation in the form of “Welcome Award” for exceptional Customer Service and “Best Told Story” for Interpretation.
We look forward to welcoming you. If you have any queries or require any assistance please phone 01434 344 277 or email info@vindolanda.com.
